Steve, thanks for performing at an outstanding level while on assignment at the 335th SC (T)(P). Your work on ITSM 7.6 has provided the Southwest Asia area of operations with a more robust IT management system. Your professionalism and technical expertise was an integral part in this installation. V/R, CW3 Angela Williams Information Services Technician 335th Signal Command (Theater)(PROV) Camp Arifjan, Kuwait
Mr Ferrari was one of the lead implementers for our transition to ITSM 7.6.04 across the Southwest Asia (SWA) area of operations and I couldn’t be more pleased with professionalism and expertise! He routinely worked outside the scope of his contract to insure that customized needs were taken care of to help deliver a complete product at project end. I would definitely recommend Mr Ferrari for any future ITSM projects!